Pact Home Page 2024

We build stronger families and safer communities

Pact is a pioneering national charity that supports prisoners, people with convictions and their families.

Every year, we support thousands of people across England and Wales affected by the criminal justice system to make a fresh start.

Big Give Homepage

Children with parents in prison need your help

Around 120,000 children will have a mum or dad in prison this Christmas.

For over a decade, Pact has been calling for action for prisoners’ children. There is still no statutory safety net in place to support children and young people with a parent in prison. But we know that the right support is crucial in minimising long-term harm and helping them to thrive. You can help us to build stronger families and ensure that no child faces the challenge alone.

Between the 3rd and 10th of December, Pact’s Big Give Christmas Challenge campaign allows you to double the difference your donation makes. Every donation we receive through the platform will be match-funded – turning every pound into two at no extra cost to you!

Our work supports people to make a fresh start

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People on probation supported each year to make a fresh start.

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Prison visits supported each year.

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calls a year answered by the prisoners families helpline.

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Supporting prisoners and their families.

Prisoners' Families Helpline and website

The Prisoners’ Families Helpline can support you if you have a family member who is in contact with the criminal justice system in England and Wales. 

Our team is made up of highly trained, skilled staff and volunteers with professional and personal experience of the criminal justice system. 

The Helpline website is a valuable source of up-to-date information. You can access videos about prison life and our Safer Custody portal if you have concerns about your loved one's welfare.

PF Helpline 50 50
Keeping Families Together (2)
Our work keeps families together, creates safer prisons and reduces reoffending.