Volunteering FAQs

Below are answers to the most frequently asked questions about volunteering for Pact. If you would like more information then please call us on 0207 735 9535.

1. What do I need to know about being a volunteer with Pact?

  • You should be able to commit to the role for a 6 month period as a minimum.
  • You must live locally to the placement.
  • You will be required to volunteer for a minimum of 4 hours per week.
  • You will receive 2 days of training, be vetted (DBS and references) and interviewed.
  • Volunteering within the criminal justice system can take time due to the very specific recruitment procedures that need to be followed. Once you have submitted your application, it can take up to 3 months until you start volunteering.
  • You will be fully supported throughout the year and you will need to attend frequent supervisions with your Line Manager.

2. What does training cover?

Every programme has a unique foundation training which covers the particular needs of each project. Some key training elements include:

  • Personal Safety
  • Professional Boundaries
  • Confidentiality
  • Lone Working procedure

3. Can I volunteer with Pact if I have a criminal record?

We will be more than happy to have you as a volunteer if you have been out of prison for a year or more. Every case is looked at on an individual basis so please get in touch.  

4. I’m quite often busy during weekdays. Can I volunteer in the evenings and weekends?

Most of our projects require daytime availability (from Monday to Friday, from 9am to 5pm). However, we understand that people can be busy so we offer a limited range of evening volunteering opportunities. It is worth checking with our volunteering team if this applies to your area.

5. Am I too old or too young to be a volunteer?

Our volunteers must be aged 18 years or over to volunteer with Pact. However, there is no upper age limit.

6. Do I need any qualifications to be a Pact volunteer?

Although some roles do require previous voluntary experience, most of our projects recruit people from all backgrounds. Volunteering with Pact is an on-going learning experience for both you and us.

7. I can’t afford costs related to my volunteering

Pact has an expenses policy in place according to which travel expenses up to £10 per volunteering day can be reimbursed. For this to happen you will need to fill in a special form and provide all receipts.

Depending on the project, Pact may also provide you with a volunteer phone and pay for the expenses too.

8. I am looking to volunteer as part of a placement for my course/ I am looking to volunteer for a short period of time. Can I do this at Pact?

Volunteering in the Criminal Justice System can take time. Due to the nature of our work, our projects are not ideal for fulfilling a placement requirement or for volunteering for a specific period of time (summer holidays, Christmas break etc).

Our projects tend to have a lengthy recruitment procedure. We invest in selecting, training and supporting our volunteers, so we’re looking for people who want to stay with us for a while.

9. I applied for a role 3 weeks ago and I haven’t heard back. Why is it taking so long?

Volunteering within the Criminal Justice System can take time due to the very specific recruitment procedures that need to be followed. Each project has 3 or 4 recruitment rounds spread throughout the year so, if you miss one, it is likely that you will have to wait until the next one.

As soon as we start processing applications, we will get in touch to let you know if you have been successful or not. If successful, you will be invited for an initial interview. If you are successful at interview, you will be invited to our foundation training.