Who we are
We have supported prisoners, and their children and families, for 125 years.
From Durham to Dartmoor, Swansea to Sheerness, more than 380 members of staff make our vital work happen.
Working for Pact
At Pact, we support people in prison and their families to make a fresh start and to minimise the harm that can be caused by imprisonment on people with convictions, children, families and communities.
We are an inclusive, welcoming organisation with a diverse workforce who share our core values. We welcome applications from individuals from all communities and all backgrounds, and actively encourage those with lived experience of the criminal justice system to apply where the role and circumstances allow.
As a member of the Pact team, you will help us to:
- build stronger families and safer communities
- reduce the risk of harm to prisoners and their families
- create innovative solutions to challenges in the justice sector
- inform policy and promote evidence-based practice
Everyone shares the same goals and values, which makes it a pleasure to go to work. All the staff are totally committed and there's a great sense of family.
Josie - Family Support Worker
What we look for
We are always seeking talented and motivated people to join our award-winning organisation. Are you:
- passionate about supporting people?
- able to thrive in a dynamic and fast-moving team?
- focussed on providing excellent support to staff, volunteers and the people who use our services?
- committed to treating people fairly and consistently and respecting the individuality of everyone?
- open to change and committed to continuous improvement and learning?
- committed to making the best use of resources to ensure efficiency?
- transparent, honest and trustworthy?
- able to take ownership of your work, use your initiative, and get things done?
- approachable, caring and supportive?
If you can answer a resounding ‘yes’ to all of the above, we would love to hear from you!
Benefits of working for us
- opportunities for learning and development, including comprehensive induction training, in-house training, e-learning, shadowing and buddy system;
- 30 days' annual leave per annum plus recognised bank and public holidays (pro rata for part-time employees);
- family-friendly benefits, including part-time hours, enhanced maternity and paternity pay, paid special leave for emergencies to support those with caring responsibilities and flexible working where possible;
- living wage - an independently set, voluntary hourly rate of pay based on the real cost of living.
- employee assistance programme (provided by Care First) with a free, independent and confidential counselling and advice service for financial advice, family issues and consumer rights;
- interest-free season ticket loan for annual season tickets for travelling to work (after successfully completing your probationary period);
- cycle to work programme delivered through Cyclescheme, taking advantage of the Government's transport decarbonisation plan.
- life assurance - offering financial security and peace of mind for your family should the worst happen.
Recruiting people with lived experience
We employ people with first-hand experience of the criminal justice system at all levels of the organisation. These are people who have been in prison, or have a criminal conviction, as well as people whose family members have been in prison.
People with lived experience have been there and done it. Their experience and knowledge help us to deliver services that are better tailored to the people who use them.
In this video, Laura and Nathan, both of whom have been caught up in the criminal justice system, share their reflections on the importance of lived experience and what it's like to work at Pact.
