Listening Report Autumn 2024: Dental and oral healthcare
Listening Report Q2 24/25: Families' experiences of dental and oral healthcare in prison
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If you have a loved one in a London prison with health problems, we want to hear from you.
Pact is piloting a new service with the NHS offering families the chance to shape how prison healthcare services are delivered and developed. The service aims to improve healthcare in prisons by giving families a more proactive role in the care of their loved ones in custody.
We support families and loved ones to share their experiences of prison healthcare – and help prisons and healthcare providers to listen to them. We talk to decision-makers about how systems could be improved so that prison healthcare is better for everyone.
*You can read our privacy notice at www.prisonadvice.org.uk/privacy.
If you have an urgent or life-threatening concern about the health and wellbeing of your loved one, please get in touch with the prison directly. Contact details in the event of an emergency are available on the Prisoners' Families Helpline website.
Families and carers tell us that they often feel locked out of decisions around their loved one’s care in prison and that their fears and concerns are ignored. Not only does this adversely affect prisoners’ health and wellbeing, but it also causes unnecessary stress and anxiety to family members. The situation is placing additional pressure on an already overwhelmed NHS.
Starting in London, the Listen to Families programme aims to create mechanisms and opportunities for families’ voices to be heard and to influence how prison healthcare is delivered and developed.
Listen to Families aims to:
Listening Report Autumn 2024: Dental and oral healthcare
Listening Report Q2 24/25: Families' experiences of dental and oral healthcare in prison
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Independent Evaluation of Listen to Families London
An independent evaluation of the Listen to Families London service, June 2024
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Listening Report Summer 2024
Listening Report Q1 24-25: Healthcare in Prison - How to Support Your Loved One
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The Family and Carers' Charter for Health and Justice
A set of commitments made by NHS London, healthcare providers in London prisons.
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Listening Report Spring 2024
Listening Report Q4 2023/24: The opportunity of the Family and Carers' Charter for Health and Justice
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Families' rights and legal tools
A review of the rights of families and legal tools available to those supporting their loved ones with health needs in prison
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How we work
How we work with the NHS and healthcare providers as we prepare our reports
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Listening Report Winter 2023-24
Winter Listening Report 2023-24: Building trust and transparency
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Summer 2023 Annex
A summary of semi-structured interviews with families and carers in London prison visiting centres
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Summer update to families
Summer update to families - June 2023
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Listening Report Spring 2023
Listening Report May 2023
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