Key contacts
Pact contact: Winston Davids
Prison switchboard: 020 8588 6000
Visitors’ Centre telephone: 07749 389326 (office hours)
Email Pact: brixton@prisonadvice.org.uk
Safer Custody line: 0208 588 6156
If you have a health concern about someone currently in HMP Brixton, please call the Prisoner Health Information and Liaison Line (Call PHILL) on 0117 240 1193 to speak to the health team confidentially. Lines are open 8am – 8pm Monday to Friday and 8am – 4pm on Saturday.
Guidance for visitors
Visit the gov.uk page for information about:
- booking and planning your visit
- ID requirements
- dress code
- help with the cost of prison visits
- sending money and property to a prisoner
- keeping in touch with a prison
HMP Brixton Family & Visitors' Centre
Pact runs the Family & Visitors’ Centre at this prison, ensuring you a warm welcome when you visit.
Facilities
Family engagement support
Your Family Engagement Manager is Winston Davids
Email: brixton@prisonadvice.org.uk
Contact number: 07749 389 326
If your issue is complex and you need to talk to us in person, please include your number in the email and tell us that you would like a call back. It would also be helpful if you could let us know whether we are able to leave a message if there is no answer. We will aim to get back to you as soon as we possibly can.
If you have urgent concerns about the welfare of your loved one in prison, please call the prison Safer Custody line directly.
Other services at HMP Brixton
Routes 2 Change
Pact’s flagship project Routes 2 Change takes a ‘family first’ approach to rehabilitation. Our team provides practical and emotional support to prisoners and their children and families. Support is tailored to individual needs and can be accessed from a prisoner’s initial days in custody, throughout their sentence, and for up to six months after their release.
You can find out more at prisonadvice.org.uk/routes-2-change
Listen to Families
In partnership with NHS England, Pact runs its Listen to Families scheme at this prison. This aims to give family members a say in how prison healthcare is delivered and developed.
You can find out more at prisonadvice.org.uk/get-help/improving-prison-healthcare
Prisoners' Families Helpline
You can contact the Prisoners’ Families Helpline for advice and support on all aspects of the criminal justice system.
Call freephone on 0808 808 2003
Open 9am – 8pm Monday to Friday and 10am – 3pm on weekends and bank holidays (exc. Christmas Day and Boxing Day)
Email the team at info@prisonersfamilies.org (please allow up to 3 days for a response)
The Prisoners’ Families Helpline website also offers a range of information on supporting your loved one in prison.
Make a comment or complaint
We are committed to putting the people who use our services first. You can offer feedback on any of our services by speaking to a member of our team, submitting a feedback form online, or sending an email to feedback@prisonadvice.org.uk.