Key contacts
Lincolnshire Action Trust (LAT) provides Family Services at this prison in partnership with Pact.
Prison switchboard: 01780 795 100
LAT telephone: 01780 795 100
Family Services lead: latfamililes.hmpstocken@justice.gov.uk
Safer Custody line: 01780 795 213
Guidance for visitors
Visit the gov.uk page for information about:
- booking and planning your visit
- ID requirements
- dress code
- financial assistance for visits
- sending money and property to a prisoner
- keeping in touch with a prison
Family engagement support
Contact number: 01780 795100
LAT staff can give information about visiting and about the prison, as well as general advice on anything you may be struggling with, such as finances and housing.
Teams act as a point of contact, encourage visiting by families and significant others, and aim to provide information to make visits less daunting for children and other family members.

Prisoners' Families Helpline
You can contact the Prisoners’ Families Helpline for advice and support on all aspects of the criminal justice system.
Call freephone on 0808 808 2003
Open 9am – 8pm Monday to Friday and 10am – 3pm on weekends and bank holidays (exc. Christmas Day and Boxing Day)
Email the team at info@prisonersfamilies.org (please allow up to 3 days for a response)
The Prisoners’ Families Helpline website also offers a range of information on supporting your loved one in prison.
Make a comment or complaint
We are committed to putting the people who use our services first. You can offer feedback on any of our services by speaking to a member of our team, submitting a feedback form online, or sending an email to feedback@prisonadvice.org.uk.